A note about shipping in the age of COVID: While we still see 95% of shipments arrive without issue and within a normal timeframe, some shipments will not show tracking movement for several weeks before they arrive.
Khadi Cards, Postcards and small un-framed originals are shipped via Royal Mail Signed for or special delivery within 1 to 3 business days of when the order was placed. Postage times within the UK can range from 1 to 10 business days. At this time. Please email me if you would like to overnight your order.
Countries we currently ship to are: U.K If your country is not on this list and you would like to place an order, please email us to see if shipment can be arranged. Please note we are unable to ship to the EU due to high import taxes and poor overseas postal service as of January 1, 2021.
Please note we are not responsible for any customs charges that may be incurred.
Returns Policy: Online Orders
Please note: all artwork sales are final sale and cannot be returned or exchanged.
Full price items purchased using a discount code, as well as purchases made via In Store, may only be exchanged or returned for store credit.
Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.
In the unlikely event your artwork arrives damaged. To make a return, email me at email@example.com to request a return authorization. Please include an image showing the damage, the order number and item(s) you wish to return.
Returns Policy: In-person Purchases
Purchases made in store/in person cannot be returned or exchanged for store credit only within 14 days of the original purchase date.
Please note: All in-person, sale or discounted items are final and cannot be returned or exchanged.